Application reliability and security are paramount for today’s IT driven organizations. System downtime is expensive and can severely impact business success. With complex distributed applications working across multiple servers, locations and platforms -managing system reliability is an increasingly challenging task. The current trend towards real time business processes, distributed web services and outsourcing partners makes timely identification of reliability and security problems extremely important.

Table 1 shows the estimated cost of downtime for typical mission critical businesses that need Intelligent Reliability Automation Management.

ESTIMATED COST OF DOWNTIME

BUSINESS

Retail Brokerage
Credit Card Sales Authorization
Home Shopping Channels
Airline Reservation Centers
Banking Industry

AVERAGE HOURLY IMPACT

$6.5m
$2.6m
$110,000
$90,000
$17,093

Source: Contingency Research Planning, A Division of Eagle Rock Alliance Corporation, West Orange, New Jersey